We strive to support each prospect and customer in a highly productive environment. The following is a quick roadmap of common items and topics you may find useful:
First email Contact – Please use our website “Contact Us” page to get into our system and start the flow of information. Unfortunately, this is necessary to avoid spammers and other non-productive web crawlers. We thank you for your understanding in this matter.
Non-Disclosure Agreements (NDA) – Note that our legal name is Delisle, Inc. doing business as Metals Testing Company. All NDA’s are signed by our President. We prefer mutual 2-way NDA’s as they allow a free flow of confidential and proprietary information between both parties.
Nadcap Certifications – The following approvals (accreditations) are attached for your convenience in support of Quality Surveys: Aerospace Quality System AC-7004, Nondestructive Testing & Chemical Processing:
- MTC Nadcap AC7004 Certificate, expires 31-Oct-20
- MTC Nadcap AC7004 Scope of Accreditation
- MTC Nadcap NDT Certificate, expires 31-Oct-19
- MTC Nadcap NDT Scope of Accreditation
- MTC Nadcap Chem Proc 177722 Certificate, expires 31-Oct-18
- MTC Nadcap Chem Proc 177722 Scope of Accreditation
FAA Repair Station Documentation – A copy of our Repair Station certificate and Operation Specifications are attached for your convenience with respect to Overhaul & Repair(O&R) work:
Request for Quotation (RFQ) – Once you have made the first email contact as noted above, please provide a part number drawing to allow us to quote the effort. We also need the exact part number that will appear on your PO’s for certification; our filing retrieval system is based upon part numbers.
FAA O&R Purchase/Repair Orders – FAA related orders have an extra layer of input requirements necessary to pass a Preliminary Inspection (contract review). In order to accept FAA related work (i.e., resulting in a 8130-3 Return To Service Certification), please list the following information on the PO or RO:
- Traceability to Aircraft (Prime company and/or aircraft model)
- Technical Data, reference to maintenance manual or other repair instructions including revision level, date, task or subtask number and applicable pages.
- Provide a copy of all technical data documentation listed on the PO or RO
- Part Life Limit applicability; if Life Limited, flow the accumulated totals and expiration values for time and cycles.
Postal Address verses Facility Deliveries – Please note that our postal address for documentation and checks is PO Box 69, South Windsor, CT 06074 USA not our physical location. Deliveries and pickup of parts is at our physical location of 80 Kimberly Drive. Location
US Customs Export Controls – Due to the nature of our primary business in aerospace, we are a DTCC registered company to properly control ITAR and EAR CCL parts and information. A copy of our current DDTC registration letter and its expiration date are as follows: Element DDTC Registration expires 03-31-2019
Please note that we require all customer parts and information to be properly classified as soon as practical. We rely on our customers to acquire that information from the design responsible source (typically the aerospace Prime).
Terms & Conditions – All of our quotes are based upon MTC’s Standard Terms & Conditions. Please note that credit with MTC is established by prepaying the first job. Thereafter, a normal net payment relationship is in place. Due to the nature of our business and our low per piece prices, please also be aware that we have minimum lot charges.
Job Status – We have an expeditor and conduct production coordination meetings every morning and at night shift change. Estimate to complete (ETC) requests as well as expediting should be directed to our expeditor.
Frequently Asked Questions (FAQ’s) – In case you missed them in other areas of our website, the following topical FAQ’s are available:
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